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MBC Management provides maintenance for current tenants only.

For emergency maintenance requests, call the answering service at (217) 525-5777.

For all other maintenance requests, click the link below.

Policies and Frequently Asked Questions

How do I schedule a service call? You do not need an account Click "Schedule a Service Call" above, and follow the on-screen instructions Include all requests on one ticket, but make sure the quantity is "1"

Where can I drop off rent or paperwork? Our mailing address is: MBC Management 1306 S 6th St Springfield, IL 62703 That is our commercial building. There are two mailboxes there, an inside and an outside one. You can drop payment off in either mailbox at any time of the day, seven days a week. Include your name and address in the memo of your payment. If that is not an option, write your name and address on the envelope

What do I do if I am locked out of my rental? Please contact us, and we will assist with lockouts after hours if we are able to. If we are unable, please contact a locksmith company

What is considered emergency maintenance? Emergency maintenance is considered to be a broken air conditioner or furnace when it is uncomfortably hot or cold outside, a flooded basement, a major leak, or a broken refrigerator. For emergency maintenance, call (do not text) the answering service at (217) 525-5777. Requests such as a broken dishwasher, washer, or dryer, a clogged toilet, or a broken air conditioner or furnace while it’s 60-70 degrees outside are not considered emergencies and should be requested using the link above

How can I pay rent? Direct deposit - please contact us using the form below Check Cashier's check Money order Cash Apple Pay - contact us using the form below before paying Venmo - adds a 2% fee to the rent

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